Last updated 22 August 2026 · Please read these terms before you connect your Webex account
1. Who these terms are with
These terms form an agreement between you and [COMPANY NAME], a company registered in England and Wales (company number [COMPANY NUMBER]), registered office [REGISTERED ADDRESS] ("we", "us"). They govern your use of the SkySift mobile apps and the skysift.app website (together, the "Service"). By installing the app or connecting your Webex account you accept these terms. If you do not accept them, do not use the Service.
2. What SkySift is — and is not
SkySift is an independent companion app for Cisco Webex. It scores incoming Webex events and decides which ones should notify you, which should wait for a digest and which should be silenced. SkySift is not affiliated with, endorsed by, sponsored by or supported by Cisco Systems, Inc. Webex is a trademark of Cisco Systems, Inc. SkySift does not replace Webex; you still need a Webex account and the Webex service to send and receive messages.
3. Eligibility and your account
You must be at least 16 years old and have a valid Cisco Webex account. If that account is issued by your employer or another organisation, you confirm that you are permitted to connect a third-party application to it, and that doing so does not breach any policy that applies to you. You are responsible for keeping your device and your Webex credentials secure, and for everything that happens under your account.
4. Connecting and disconnecting Webex
SkySift connects using standard Webex OAuth. You grant access explicitly, and you can revoke it at any time from within the app or from your Webex account settings. When you disconnect, we remove our stored tokens and webhook registrations. Revoking access will stop the Service from working.
5. Notifications are best efforts — do not rely on them for emergencies
SkySift depends on services we do not control, including Cisco Webex, Apple's Push Notification service, Google's Firebase Cloud Messaging, your mobile network and your device's own notification settings. Notifications may be delayed, duplicated, downgraded or not delivered at all. Scoring is automated and may occasionally suppress something you consider important, or push something you do not.
You must not rely on SkySift for emergency, medical, safety-critical or time-critical communications. Nothing is deleted or hidden — everything remains visible in the feed and in Webex itself — but delivery of an alert is never guaranteed.
6. Acceptable use
You agree not to:
- use the Service unlawfully, or in breach of any policy that applies to your Webex account;
- attempt to access another person's account, data or notifications;
- reverse engineer, decompile or attempt to derive our source code, except where that right cannot lawfully be excluded;
- interfere with, overload or probe the Service or its infrastructure, or circumvent rate limits;
- use the Service to build a competing product, or to scrape or resell data obtained through it;
- use automated means to create accounts or generate artificial load.
7. Subscriptions, billing and cancellation
Some features require a paid subscription. Subscriptions are sold and billed through the Apple App Store or Google Play, in the currency and at the price shown at purchase. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Manage or cancel your subscription in your App Store or Google Play account settings — we cannot cancel it for you. Any free trial converts to a paid subscription unless cancelled before it ends.
Refunds are handled by Apple or Google under their own policies. Deleting the app does not cancel a subscription. If we change our prices we will give you notice before the change applies to your next renewal.
8. Your content and your data
You keep all rights in your Webex content. We claim no ownership of it. You grant us only the limited licence needed to operate the Service for you — to receive events, score them, notify you, and send Out of Office replies from your account when you enable that feature. How we handle your data is set out in our privacy policy, which forms part of these terms.
9. Our intellectual property
The Service, including the software, the scoring logic, the design, the SkySift name and the SkySift logo, belongs to us and our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for as long as these terms are in force.
10. Third-party services
The Service interoperates with Cisco Webex, Apple and Google. Your use of those services is governed by their own terms, and we are not responsible for their acts, omissions, outages or changes. If a third party changes or withdraws an interface we depend on, features may change or stop working.
11. Availability and changes
We aim to keep the Service available but we do not promise it will be uninterrupted or error-free. We may modify, suspend or discontinue features, and may release beta or experimental features that are provided as-is and may be withdrawn. Where a change materially reduces the Service, we will give reasonable notice.
12. Suspension and termination
You may stop using the Service at any time by disconnecting Webex or deleting your account in the app. We may suspend or terminate your access if you breach these terms, if required by law, or if your use presents a security or stability risk. On termination, the licence in clause 9 ends and we delete your data as described in the privacy policy.
13. Disclaimers
Except as expressly stated in these terms and to the fullest extent permitted by law, the Service is provided "as is" and "as available", and we exclude all implied warranties, including fitness for a particular purpose, satisfactory quality and non-infringement. We do not warrant that scoring will correctly identify what matters to you.
14. Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Subject to that:
- we are not liable for loss of profit, revenue, business, goodwill, opportunity or anticipated savings, or for indirect or consequential loss;
- we are not liable for any loss arising from a notification that was delayed, suppressed, duplicated or not delivered;
- our total liability in connection with the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or £50.
If you are a consumer, you keep all statutory rights that cannot be excluded, and nothing here affects them.
15. Indemnity
If you use the Service in breach of these terms or of any policy applying to your Webex account, you agree to indemnify us against claims, losses and reasonable costs arising from that use. This clause does not apply to consumers acting outside the course of a business.
16. Apple App Store terms
Where you obtain the app from the Apple App Store: these terms are between you and us only, not Apple. Apple has no obligation to provide support or maintenance for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app, including product liability, regulatory non-compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
17. Changes to these terms
We may update these terms from time to time. If a change is material we will notify you in the app or by email before it takes effect. Continuing to use the Service after that means you accept the updated terms.
18. General
These terms, together with the privacy policy, are the entire agreement between us. If any provision is found unenforceable, the rest continues in force. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours as part of a reorganisation or sale of the business.
19. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK or the EEA, you keep the benefit of any mandatory protections of your home country's law and may bring proceedings there.
20. Contact
Questions about these terms: [email protected]. Support: [email protected].